Depending on the logo package you choose we will deliver your initial concepts in 2 to 3 days. Each revision will usually take 1 to 2 days. For website development you will receive an initial design plan within 7 to 10 business days.

We want you to be able to actually use your designs, so we’ll give you your design files in everything you need. Standard file types are listed below. We will be happy to provide other file formats upon request.

EPS - Every logo we design is created using vector based logo design software such as Adobe Illustrator or Corel Draw. A EPS file allows for the logo to be scalable at any size. This is the best file format to send your printer when doing print advertising or packaging.
AI - Adobe Illustrator Artwork (AI) is a proprietary file format developed by Adobe. Essentially, this is the original working file that the logo designers use to create your original logo. This file is completely editable should you ever need to alter your logo design for any reason.
JPG - This file format was originally developed for photographers. Jpeg is a compression format that allows for users to have good quality images on the internet.
PNG - Another versatile format that retains its transparency. This means that your logo will be on clear or transparent background.
PSD - This is a native Photoshop format which stores an image as a set of layers, including text, masks, opacity, blend modes, color channels, alpha channels, clipping paths, and duotone settings. Photoshop's popularity means that the PSD format is widely used, and it is supported by the majority of professional printers.
PDF - The acronym stands for Portable Document Format. This file format is especially valuable when attempting to get your printing quoted by a professional printer.

We’ll start off by giving you multiple design concepts. Keep in mind that the design process is highly iterative and collaborative, so we send you the initial designs, we’ll ask for your feedback to make the designs even better.

Usually, our clients ask us to tweak colors, fonts and layout. Whatever the revision, big or small, we’ll continue to revise your design until it’s absolutely perfect.

Yes. Every single service we offer comes with a dedicated project manager. A real, live, human who’s based in the US, is friendly, and is an expert in design.

Your Project Manager will be your primary point of contact for any question, big or small.

All of our designers are located in the United States with most located in Eastern Iowa. We have associate offices and affiliates in California and New York as well.

Of course! All our packages include design, coding, and integration onto your server or hosting platform.

Yes! You can choose to host your website on our shared server or get a dedicated server for higher volume traffic. We’ve partnered with GoDaddy to bring you reliable, inexpensive hosting. Just make sure to choose hosting when you select your web design package.

We ask you to go through checkout before we begin designing. All of our services are covered by our Satisfaction Guarantee. Simply put, if you're not happy we'll make it right. Guaranteed.

We accept all major credit cards, including Visa, MasterCard, American Express, & Discover via Square card services or PayPal. We also accept cash or checks for clients in the Eastern Iowa area.

We don’t share or sell your information to anyone. Period. All your information, concepts, and designs are strictly guarded. Your security and privacy are very important to you, and thusly, they are very important to us.

All proprietary information is secured on computers that are not network or internet connected, isolated from cyber security threats. Your entire information portfolio is kept on a dedicated hard drive. All client hard drives are stored in our secure vault at the end of each business day.